If you have any questions or concerns, please contact us and we will be happy to help you:

By email:

By phone:


If you wish to return or exchange an item you have bought, please contact us via email at to let us know your intention to return/exchange.

Returns or exchanges on all merchandise will be accepted within 30 days of delivery if the items are unused, unworn, and unwashed. CDs, Records and DVDs must remain factory sealed, unless they are damaged or defective.

All shipping costs for returns/exchanges must be covered by the buyer. If the return is a result of a Plants and Animals Store error, please contact for more information.

Please fill out and include the appropriate form and return it to the address indicated on the form, along with the original item.

Montreal, Canada Orders:
To return an item please include this FORM
To exchange an item please include this FORM